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Telemedicine & Virtual Vet Visits

Expert vet care at home for pet owners in Fair Oaks, Rancho Cordova, Folsom, and surrounding communities

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Can’t make it into the clinic?

Whether it’s a minor concern or a follow-up after treatment, our telemedicine services bring quality veterinary care to the comfort of your home. With a quick and easy online vet visit, you can connect with our team for guidance, support, and next steps—without the stress of a trip to the hospital.

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When a Virtual Vet Visit Can Help

Telemedicine is a convenient option for a wide range of non-emergency concerns, including:

  • Minor skin issues or rashes

  • Mild coughing or sneezing

  • Behavioral questions

  • Diet and weight management

  • Post-surgical or treatment follow-ups

  • Deciding if an in-person visit is needed

If you're not sure whether your pet needs to come in, a virtual vet consultation can help you make the right decision—saving time, stress, and unnecessary visits.

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  1. Request an Online Vet Visit – Book by phone.

  2. Enter the chat on a computer with any web browser through the link provided. If using a mobile device you will need to download the Microsoft Teams app.

  3. Video Chat with the Vet – Discuss your pet’s symptoms, behavior, or follow-up needs.

  4. Get a Plan – We'll recommend next steps, prescriptions (if appropriate), or an in-clinic appointment if needed.

We make vet care at home simple and effective—no apps to download or complicated setup required.

How It Works

Limitations of Telemedicine

While telemedicine is a valuable tool, it has its limits. Many health concerns—especially those involving internal issues, pain, or new symptoms—often require a physical exam or diagnostic testing to reach a definitive diagnosis.

During your online vet visit, we may recommend follow-up care at our hospital to complete the evaluation or begin treatment. We’ll help you schedule that in-person visit promptly, so your pet gets the complete care they need.

Important: If your pet is experiencing difficulty breathing, uncontrolled bleeding, collapse, or other life-threatening symptoms, telemedicine is not appropriate. Please contact us immediately or proceed to a 24-hour emergency hospital.

Convenient, Compassionate, Connected Care

Life gets busy—and pets can get sick at the worst times. With our telemedicine options, you don’t have to choose between care and convenience. You can trust our team to provide thoughtful, professional support no matter where you are.

Book your online vet visit today and get peace of mind—right from home.

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Frequently Asked Questions

  • Veterinary telemedicine is a virtual consultation that allows pet owners to connect with a veterinarian through video calls, phone, or secure messaging. It is used for non-emergency concerns, follow-ups, and general health advice.

  • Telemedicine is useful for skin problems, allergies, ear infections, minor gastrointestinal issues, diet and nutrition questions, behavioral concerns, and medication refills. It is also used for post-surgical check-ins and follow-up care.

  • Telemedicine is not suitable for life-threatening emergencies such as trauma, seizures, breathing difficulties, or uncontrolled bleeding. In those cases, pets must be taken immediately to an emergency hospital.

  • Telemedicine visits can be scheduled by calling or texting 916-436-0507. The hospital staff will set up a time and provide instructions for connecting to the virtual consultation.

  • Most telemedicine consultations require a smartphone, tablet, or computer with a camera, microphone, and internet connection. Some cases may be handled over the phone if video is not possible.

  • Most telemedicine consultations last 15 to 30 minutes depending on the complexity of the issue. The veterinarian will take a history, review symptoms, and provide advice or a treatment plan.

  • Yes. If the veterinarian determines medication is necessary and the pet’s condition can be safely diagnosed remotely, prescriptions may be issued and filled at the hospital or a local pharmacy.

  • Telemedicine visits are typically priced similarly to in-person exams. Costs vary depending on the services provided, and estimates can be given when scheduling.

  • Yes. Telemedicine platforms used by Fair Oaks Pet Hospital are HIPAA-compliant and ensure that all medical information and conversations remain private and confidential.

  • Telemedicine offers convenience, reduces stress for pets, saves travel time, and provides quicker access to veterinary care for minor issues. It allows continuity of care even when an in-person visit is not required.